FAQ and some other answers
How much is shipping?
Shipping is normally $5 anywhere in the USA but if you purchase over $50... your shipping is free.
**an exception on shipping is made for ribbon collars since they are like shipping air in an envelope**
Can I adjust the collar you are making for my dog?
NO. Our items are custom made to fit YOUR dog. IF it does not fit, we will make you a new one once you return the unwanted/improperly fitted item, free of charge.
Your pricing is really expensive, why?
All of our items are hand made, one at a time. This process takes time... takes time away from our dogs, plus these items are not made cheaply in China so we bear the cost of the materials purchased to make these items.
Why should I choose any of your items over cheaper more available items?
Every single item is hand made and then immediately tested for quality, every single time. The purchase of one of our items is a donation directly to a dog rescue 501(c)3 charity. Your purchase of a quality hand made item goes directly to the dogs care, food and medical costs.
Your turn around time sucks, why is that?
Pibbles is a rehabilitation and sanctuary first, so our dogs come first. Daily life around the camp is hectic, plus attending adoption events every weekend and if there should be any medical issues (with dogs or people), then external or free time comes to a screeching halt. Sorry! But we hope you will be so satisfied with our produce, the timing won't matter. :-)